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When you authorize a license, you add your license details to your downloaded and installed copy of SketchUp Pro. Authorizing your license enables SketchUp Pro to run on your computer.

If you have a single-user license, you can authorize your license on up to two computers running either Windows or Mac OS X. If you already authorized your license on two computers, you can remove a license on a computer in order to use the license on a different computer.

If you have a network license, SketchUp Pro works on a Windows or Mac OS X computer after you (or more likely, your network administrator) authorize the network license — as long as no more than your allotted number of seats are in use. After you authorize SketchUp Pro, the software works as long as a seat is available. If you see a message that says Sorry, there are too many people using SketchUp Pro at the moment, all your available seats are in use, you can wait until a seat becomes available or contact your network administrator for help.

The following sections explain how to authorize and remove a license on an individual computer. If you're an administrator who needs to authorize several computers at once for a network license, see Administering a Network License.

Authorizing a license

Whether you have a single-user or network license, follow these steps to authorize your copy of SketchUp Pro:

1. In the Welcome to SketchUp dialog box that appears when you start SketchUp Pro, click the Add License button. If you don't see the Welcome to SketchUp dialog box, select Help > Welcome to SketchUp. On a network, if your serial number and authorization code already appear in the License area of the Welcome to SketchUp dialog box, skip to Step 7.
2. Open the license confirmation email that you received after purchasing your license.
3. In the email, copy your serial number.
4. In the Welcome to SketchUp dialog box, paste the serial number into the Serial Number text box.
5. Back in your email, copy your authorization code.
6. In the Welcome to SketchUp dialog box, paste the authorization code into the Authorization Code text box.
7. Click the Add License button, and SketchUp Pro downloads a license file from the cloud to your computer.

In the following video, you can see how to authenticate your license for the selected version of SketchUp Pro.

Authorizing SketchUp Pro 2019 with a Classic License
Authorizing SketchUp Pro 2019 with a Subscription

Removing a license

To remove a single-user license from one of your computers, follow these steps:

Microsoft Windows

1. Select Help > License.
2. Click the Remove License link. A confirmation dialog box appears.
3. Click the Remove License button to confirm that you want to remove your license.

Apple MacOS

1. Select SketchUp > License.
2. Click the Remove License link. A confirmation dialog box appears.
3. Click the Remove License button to confirm that you want to remove your license.

Now one of your two authorizations is available to use. Simply follow the steps in Authorizing a license. After you remove a license, you can also re-authorize your license.

If you have a single-user license, you can authorize your license on up to two computers running either Windows or Mac OS X. If you already authorized your license on two computers, you can remove a license on a computer in order to use the license on a different computer.

If you have a network license, SketchUp Pro works on a Windows or Mac OS X computer after you (or more likely, your network administrator) authorize the network license — as long as no more than your allotted number of seats are in use. After you authorize SketchUp Pro, the software works as long as a seat is available. If you see a message that says Sorry, there are too many people using SketchUp Pro at the moment, all your available seats are in use, you can wait until a seat becomes available or contact your network administrator for help.

The following sections explain how to authorize and remove a license on an individual computer. If you're an administrator who needs to authorize several computers at once for a network license, see Administering a Network License.

Authorizing a license

Sign Up For Sketchup

Whether you have a single-user or network license, follow these steps to authorize your copy of SketchUp Pro:

1. In the Welcome to SketchUp dialog box that appears when you start SketchUp Pro, click the Add License button at the top. If you don't see the Welcome to SketchUp dialog box, select Help > Welcome to SketchUp. On a network, if your serial number and authorization code already appear in the License area of the Welcome to SketchUp dialog box, skip to Step 7.
2. Open the license confirmation email that you received after purchasing your license.
3. In the email, copy your serial number.
4. In the Welcome to SketchUp dialog box, paste the serial number into the Serial Number text box.
5. Back in your email, copy your authorization code.
6. In the Welcome to SketchUp dialog box, paste the authorization code into the Authorization Code text box.
7. Click the Add License button, and SketchUp Pro downloads a license file from the cloud to your computer.

Removing a license

To remove a single-user license from one of your computers, follow these steps:

Microsoft Windows

1. Select Help > License.
2. Click the Remove License link. A confirmation dialog box appears.
3. Click the Remove License button to confirm that you want to remove your license.

Apple MacOS

1. Select SketchUp > License.
2. Click the Remove License link. A confirmation dialog box appears.
3. Click the Remove License button to confirm that you want to remove your license.

Now one of your two authorizations is available to use. Simply follow the steps in Authorizing a license. After you remove a license, you can also re-authorize your license.

There are 3 levels of SketchUp subscriptions. They are: SketchUp Shop, SketchUp Pro, and SketchUp Studio. They all include the features and applications of the previous offering plus some extra stuff. With these subscriptions, you can access increased functionality specific to your needs at an affordable price.

You might have some questions so please be sure to read through our Frequently Asked Questions (FAQ) below:

SketchUp Subscriptions

How many SketchUp Subscriptions are there to choose from?

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Presently there are three SketchUp Subscriptions; SketchUp Shop, SketchUp Pro and SketchUp Studio.

How do I access my subscription?

You must sign in to access your subscription. You can sign in with Trimble ID or by using Google. Regardless of how you sign in you will access products under a Trimble ID user account. Each user account can only be associated with one individual person. You cannot create a generalized user account that is shared by more than one person. This is what we refer to as a named user. You also cannot create more than one user account per person.

What is the subscription term?

Presently the only available subscription term is annual. You pay once when you start and you're entitled to use all the features contained within your chosen SketchUp Subscription for one full year. We're constantly looking to improve how the subscription model works and may offer different length subscription terms in the future.

When will my SketchUp subscription expire?

If you have disabled auto renewal of your subscription, you will lose access to products and services at the end of day on which your subscription would normally renew.

What happens if I cancel my subscription?

When you sign up for a subscription you'll prepay for the full term of your annual subscription. If you do not want to pay for an additional year you can disable auto renewal. You will be able to use the applications in your subscription for the remainder of your annual term. There are no partial refunds if you stop using your subscription before the end of the term.

How do I opt out of automatic renewals?

Unless you have purchased a subscription that does not automatically renew, at the end of your term, it will automatically renew for an equal term at the then-current price.

You may opt out of the automatic renewal (1) through your account, prior to the expiration of your subscription, or (2) by notifying Trimble writing at least 30 days before the expiration of your subscription.

Can subscriptions be transferred to other users?

Subscriptions are intended for use by a single named user for the duration of the subscription term, without ability to re-assign except in following permitted circumstances: Creative cloud descargar mac.

1. If a seat is inadvertently assigned to the wrong end user at time of purchase;
2. If a seat is initially assigned to an employee of your company, and such end user leaves your company during the subscription term, then you may re-assign such seat once during the subscription term; and
3. At the time of subscription renewal, you may re-assign a seat.

Are there computer or device limitations?

Each application included in a subscription can be installed on up to two computers and/or devices. If you wish to transfer an application to a different computer or device, you should sign out of the application before installing the application in a new location and signing in.

What if I can no longer access a computer or device where I had installed an application and signed in?

The 'Deauthorize All Devices' feature in the account management portal can be used to sign out of such computers or devices, subject to certain limits and conditions. Abuse of this feature is a breach of your end user agreement(s).

Can I get a refund if I choose to cancel my subscription?

You have 14 days from the date of purchase to request a full refund for your SketchUp subscription. After 14 days, you cannot obtain a refund.

To request a refund for your SketchUp subscription, contact the Customer Support team. Note disabling auto renewal of your subscription is not a request for a refund.

I already own Classic SketchUp Pro. Do I get access to the Pro subscription as well?

No. SketchUp subscriptions are independent of the SketchUp Pro classic license purchases. Similarly the SketchUp Maintenance and Support Plan does not cover support for any of the subscriptions. 64 bit blu ray player for mac.

Which versions do you support for Classic SketchUp Pro customers?

We are committed to supporting the current major version and two major versions back. We call this our 'Current minus two' policy. Periodically we may have to drop support for old versions in order to make future improvements. If you are on a version which is more than 2 versions old, some services may not be available.

Is there a trial available for a SketchUp Subscription?

Yes! The SketchUp trial we've always offered is still available, though it is now a trial of SketchUp Studio and includes ALL of the features included in that package. If you only wish to try out SketchUp Pro for Desktop or SketchUp Web's paid features, you can do that inside of this Trial but you can also try all of our other applications as well.

If I save my files to the cloud, what happens if I decide to stop paying my subscription fees?

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If you allow your subscription to lapse you'll still have access to your files and be able to view them using SketchUp Free. The one exception to this is if you happen to exceed Trimble Connect's free quota of 10gb of stored data. If this is the case, all of your files will be set to read-only. This will restrict usage of Sketchup web by preventing you from saving new files. You're always able to download your files and store them locally by directly signing into Trimble Connect.

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What is your Refund Policy?

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Customers can request a refund within 14 days of purchasing. Please note that canceling your subscription WILL NOT automatically result in a refund request being sent to our team. To request a refund you must contact our support team directly.